Create customized account alerts

In Think Online, you can create customized account alerts that notify you of activity via email, text message, or push notification in the app. This is very useful for monitoring transactions and watching for fraudulent activity.

With account alerts, you can set several types of alerts


Balance alerts

Alerts that notify you when an account balance falls below or rises above a dollar amount you set.

Transaction alerts

Alerts that notify you when credits (deposits) and/or debits (withdrawals) post to your account.

Check alert

Alerts that notify you when a check you have written has cleared.

Card management

Alerts that notify you when a card transaction is processed or blocked.
 

To create an alert in Think Online (desktop)

  1.  Log into Think Online using the login box on thinkbank.com.
  2.  Click on the account you'd like to create an alert for from the dashboard.
  3.  Click on the "Alert preferences" icon.
  4.  Click on "Balances, transactions, and deposits" or "Checks."
  5.  Click on the type alert you want to create.
  6.  Click "+Add alert".
  7.  Fill in the alert details.
  8.  Click "Add alert".
 

To create an alert in the Think Bank mobile app:

  1.  Log into the Think Bank mobile app.
  2.  Tap the account you'd like to create an alert for from the dashboard.
  3.  Tap on "Alert preferences".
  4. Tap "Balance and transaction amounts" or "Checks".
  5. Tap "+Add alert".
  6. Fill in the alert details.
  7. Tap "Add alert."
 

Need help?

If you need help with alerts, contact us at 1-800-288-3425 or send a secure message through Think Online.