Fraud prevention

If you believe you’ve received a fraudulent message or may have been affected by a scam, please call us at 1‑800‑288‑3425. We’re here to help you review what happened and take the next steps.

Fraud prevention resources


Understand the Scam Triangle

Keep your finances safe by learning how phishing, vishing, and smishing scams work.

Pull the plug on scams

Sometimes spotting scams can be tough. Delete messages and disengage from fraud attempts designed to pressure or trick you.

Banks Never Ask That

Learn how to outsmart scammers and understand what banks will never ask you to do.

Online, email, and mobile security

Learn how you can protect yourself across online, email, and mobile channels.

Phishing scams: don't take the bait

Learn ways to help protect yourself from phishing scams.

Credit & debit card security

Simple steps can go a long way toward protecting your card information.

Defend your data with strong passwords

Create strong passwords and manage them well to protect your information.

Be alert to tax scams

Learn about common scams to watch for during tax season and beyond.

Common holiday scams

Protect yourself from scams that are common during the holidays.

Romance scams: protect your heart and finances

Learn how romance scams work, common warning signs to watch for, and practical steps you can take to stay safe while connecting online.

Reporting fraud and suspicious activity

What to do if you think you may be affected by fraud or identity theft.

Report a card lost or stolen

Report a lost or stolen card, dispute a charge, or report card fraud.

How Think Bank protects you

Learn how Think Bank protects your information and the security measures we use online.

Glossary of security terms

Learn about some of the key security terms.

Safe deposit boxes

Learn about safe deposit boxes and which items may be appropriate to store in them.