Privacy policy

Rev. 11/20

What does think bank do with your personal information?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number
  • Account balances
  • Payment history
  • Transaction or loss history
  • Credit card or other debt
  • Income
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Think Bank chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Think Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes
information about your creditworthiness
Yes Yes
For our affiliates to market to you Yes Yes
For our nonaffiliates to market to you No We don't share
To limit our sharing
  • Call 1-800-228-3425, or
  • Send us a secure email through Online Banking at www.thinkbank.com with your choice, or
  • Visit a branch and inform a staff member of your choice
Please note:

If you are a new customer, we can begin sharing your information (30) days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. 
Questions? Call 1-800-228-3425, send us a secure email through Online Banking at www.thinkbank.com, or visit a branch to share your choice.
Who We Are
Who is providing this notice? Think Mutual Bank and its fully owned subsidiary Think Insurance.

What We Do
How does Think Bank protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Think Bank collect my information? We collect your personal information, for example, when you
  • Open an account
  • Apply for a loan
  • Provide account information
  • Give us your contact information
  • Provide your mortgage information
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
What happens when I limit sharing for an account and I hold jointly with someone else? Your choices will apply to all household accounts.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
  • Our Affiliates include:
    Financial companies such as: Think Insurance
Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Think Bank does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners may include other banks, investment firms or insurance companies.