Getting started with Think Online

Think Online provides you with many customization options to help simplify the management of your accounts.

Logging in for the first time

Whether you log in on desktop or our mobile app for the first time, use your current username and password to access Think Online. Once you log in, you will be asked to set up two-factor authentication to safeguard your accounts.

Mobile app

Begin by adding an email address and a phone number to help verify your device. A code will be sent by text message to the cell phone number you specified. If your phone doesn't accept texts, you can choose a different option (such as voice phone call).

When you log in for the first time using the mobile app you'll also be asked to enter a 4-digit passcode. You will need to remember that code for future sign ons. However, if your device accepts - and you set up fingerprint recognition - you won't need the 4-digit passcode for future sign ons.

You can experience what the initial log in is like in the following video:

 

Desktop

Begin by adding an email address and a phone number to help verify your device.

A code will be sent by secure text to the cell phone number you specified. If your phone doesn't accept texts, you can choose a different option (such as voice phone call). You will use that code to gain access to your accounts.

Enter your verification code when prompted.

Think Online can remember what device you use, so if you always use the same device you'll only need to get this code once. If you log in using a different or new device you'll be sent a new code to verify that you are who you say you are.

Follow the prompts to continue and log in.


View a tutorial

We highly recommend you view the following mobile app tutorial to learn how to take full advantage of the system.


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Insurance products are offered through Think Insurance (MN license # IA-538), not Think Mutual Bank. Insurance products are not FDIC insured, are not insured by any federal agency, and are not a deposit or guarantee of Think Mutual Bank. This is not a policy. For a complete statement of coverages and exclusions, please see the policy contract.

The financial advisors of Think Financial Planning offer securities and advisory services through Commonwealth Financial Network®, member FINRA/SIPC, a Registered Investment Adviser. Investments are not insured by the FDIC and are not deposits or other obligations of, or guaranteed by, any depository institution. Funds are subject to investment risks, including possible loss of principal investment. Think Mutual Bank is not a registered broker-dealer or Registered Investment Adviser. Think Mutual Bank and Commonwealth are separate and unaffiliated entities. Fixed insurance products and services offered by CES Insurance Agency, Think Insurance, or Think Financial Planning. Think Financial Planning is headquartered at 5200 Members Pkwy NW, Rochester, MN 55901. Check the background of this firm on FINRA's BrokerCheck.

This information is provided for new customers who live or work in Minnesota, and for existing customers residing in the states of AR, AZ, CA, CO, FL, IL, IN, IA, KS, KY, MA, MD, MI, MN, MO, MT, NM, NV, NY, ND, NC, OH, PA, SD, TN, TX, UT, VA, WA, WI, WY. No offers may be made or accepted from any resident outside of these states due to various state regulations and registration requirements regarding investment products and services.