Payments (Bill Pay)

Enroll in Payments

Mobile app

To enroll in Payments on the mobile app, select "Payments" from the main menu and follow the prompts. (You can also select "Pay" in each account card on the dashboard.)

Desktop

To enroll in Payments on desktop, select "Move Money," then "Payments" and follow the prompts. (You can also select "Pay a Bill" from the Move Money card on the dashboard.)


Adding payees

Mobile app

From the main menu, select "Payments." (You can also select "Pay" in each account card on the dashboard.)

Click the "+" to the right of "Payees" and select whether the new payee is a company or a person to continue. For security, you'll be prompted to enter your password.

Add a company

Enter the payee's information to add them to the Payments system.

Add a person

Enter the payee's information and choose a "shared keyword." This keyword must be shared with your payee before they can enter their account information and accept your transfer. After you submit this information, the payee will receive an email with instructions for setting up their account for receipt of the funds you are transferring to them. You will not be able to make a payment until the payee has activated their account.

Desktop

Select "Move Money." (You can also select "Pay a Bill" from the Move Money card on the dashboard.)

Click the "New Payee" and select whether the new payee is a company or a person to continue.

Adding a company

Enter the payee's information to add them to the Payments system.

Add a person

Enter the payee's information and choose a "shared keyword." This keyword must be shared with your payee before they can enter their account information and accept your transfer. After you submit this information, the payee will receive an email with instructions for setting up their account for receipt of the funds you are transferring to them. You will not be able to make a payment until the payee has activated their account.

 


Making and scheduling payments

Mobile app

From the main menu, select "Payments." (You can also select "Pay" in each account card on the dashboard.)

Select the payee and choose "Make a payment."

Next, select the account you'd like to pay from and enter an amount. You can select "More options" to choose a date, frequency, and make a note about the payment. Then press "Submit" to schedule your payment.

Desktop

You have two options for initiating a payment in Think Online.

Select "Pay a Bill" from the Move Money card on the dashboard.

Or... select "Move Money," and click "Payees." After choosing your payee, then select "Make a payment."

Now you can select the account you'd like to pay from, then enter an amount. You can select "More options" to choose a date, frequency, and make a note about the payment. Then press "Submit" to schedule your payment.


Editing payments

Mobile app

From the main menu, select "Payments." (You can also select "Pay" in each account card, or view scheduled payments in the payments card on the dashboard.)

Select the payee and find the scheduled transaction under "Payment History." Then choose the payment you'd like to edit.

Select "Edit Payment" to make changes. From this screen, you also have the ability to delete payments in the upper right-hand corner.

Desktop

Find the Payments card on the dashboard and click on the scheduled payment you'd like to edit.

Select "Edit" to make changes. From this screen, you also have the abilty to delete payments in the upper right-hand corner.

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Insurance products are offered through Think Insurance (MN license # IA-538), not Think Mutual Bank. Insurance products are not FDIC insured, are not insured by any federal agency, and are not a deposit or guarantee of Think Mutual Bank. This is not a policy. For a complete statement of coverages and exclusions, please see the policy contract.

The financial advisors of Think Financial Planning offer securities and advisory services through Commonwealth Financial Network®, member FINRA/SIPC, a Registered Investment Adviser. Investments are not insured by the FDIC and are not deposits or other obligations of, or guaranteed by, any depository institution. Funds are subject to investment risks, including possible loss of principal investment. Think Mutual Bank is not a registered broker-dealer or Registered Investment Adviser. Think Mutual Bank and Commonwealth are separate and unaffiliated entities. Fixed insurance products and services offered by CES Insurance Agency, Think Insurance, or Think Financial Planning. Think Financial Planning is headquartered at 5200 Members Pkwy NW, Rochester, MN 55901. Check the background of this firm on FINRA's BrokerCheck.

This information is provided for new customers who live or work in Minnesota, and for existing customers residing in the states of AR, AZ, CA, CO, FL, IL, IN, IA, KS, KY, MA, MD, MI, MN, MO, MT, NM, NV, NY, ND, NC, OH, PA, SD, TN, TX, UT, VA, WA, WI, WY. No offers may be made or accepted from any resident outside of these states due to various state regulations and registration requirements regarding investment products and services.