Corporate Account Security

Fraudsters are becoming increasingly sophisticated at exploiting vulnerabilities to commit fraud. At Think we work diligently to protect your information, but it is crucial that you play a role in preventing unauthorized access to your credentials as well.

Business Security Recommendations

Layered System Security:

Use the right tools to prevent and deter unauthorized access to your network. Periodically review these tools to ensure they are up-to-date. Examples include:

  • Firewalls
  • Security suites
  • Anti-botnet, anti-malware, and antispyware programs
  • Encryption of laptops, hard drives, VPN's or other communications channels
  • Education of all computer users

Think Online Safety:

  • Create a secure financial environment by dedicating one computer exclusively for Think Online and cash management activity. This computer should not be connected to the business network, have e-mail capability, or connect to the internet for any purpose other than Think Online.
  • Do not allow workstations used for Think Online to be used for general web browsing or social networking.
  • Verify use of a secure session (https) in the browser for all Think Online.
  • Do not conduct any online banking activity from free Wi-Fi hot spots like airports or internet cafes.
  • Cease all online banking activity if the Think Online application "looks" different than usual. Do not continue and contact the financial institution immediately.


  • Educate all computer users on cyber crimes so everyone understands that even one infected computer can lead to an account takeover.
  • Always ask, "Does this e-mail or phone call make sense?"
  • Educate all employees to think critically about each e-mail and phone call received. Advise employees to: not open suspicious e-mails or e-mails from unknown persons, be particularly suspicious of e-mails or calls purporting to be from a financial institution, government agency or other organization requesting account information, account verification or banking access credentials.
  • Remember the analogy: An unsecure computer is the same as an unlocked house. If you fail to lock your house, then you have a significant chance of losing your valuables.

User Accounts:

  • Establish user accounts for every computer and limit administrative rights.
  • Establish user accounts for every Think Online and cash management user.
  • Employ "user" settings to avoid accidentally downloading a credential-stealing program.
  • Require all employees to use strong passwords and change their passwords frequently.
  • Promptly deactivate or remove access rights from employees that no longer require access. (Example: inactive, transferred or terminated employees)
  • Take full advantage of options offered by financial institutions to reduce the risk of a large payment being initiated fraudulently. (Example: ACH File or wire transfer file limits)

Account Security:

  • Consider initiating files or wire transfers under dual control, with assigned responsibility for transaction origination and authorization.
  • Reconcile accounts online daily; at a minimum, review pending or recently sent ACH Files and wire transfers.
  • Take advantage of appropriate account security services offered by your financial institution.
  • Require all employees to keep their log-in information secure.

Report Suspicious Activity:

  • Monitor and report suspicious activity. Ongoing monitoring and timely reporting of suspicious activity are crucial to deterring or recovering from fraud. A business should report anything unusual to the financial institution, such as log-ins at strange times of day, new user accounts, unauthorized transfers, etc. so the financial institution can immediately block the account and monitor activity.

Reference: National Automated Clearing House Association, 2011

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Insurance products are offered through Think Insurance (MN license # IA-538), not Think Mutual Bank. Insurance products are not FDIC insured, are not insured by any federal agency, and are not a deposit or guarantee of Think Mutual Bank. This is not a policy. For a complete statement of coverages and exclusions, please see the policy contract.

The financial advisors of Think Financial Planning offer securities and advisory services through Commonwealth Financial Network®, member FINRA/SIPC, a Registered Investment Adviser. Investments are not insured by the FDIC and are not deposits or other obligations of, or guaranteed by, any depository institution. Funds are subject to investment risks, including possible loss of principal investment. Think Mutual Bank is not a registered broker-dealer or Registered Investment Adviser. Think Mutual Bank and Commonwealth are separate and unaffiliated entities. Fixed insurance products and services offered by CES Insurance Agency, Think Insurance, or Think Financial Planning. Think Financial Planning is headquartered at 5200 Members Pkwy NW, Rochester, MN 55901. Check the background of this firm on FINRA's BrokerCheck.

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