Online Banking How Tos

Choose from the options below to learn how to use common features and customize settings in our Online Banking system.

Online Banking Overview

Learn about the features in our Online Banking system.

Online Banking Demo

View demonstrations of our Online Banking systems.

Bill Pay Demo

Learn how to add a "payee", make payments, initiate a person-to-person transfer (P2P), set up eBills and Bill Pay alerts.

Mobile Banking

Download our mobile banking app and learn about its features.

Mobile Deposit

Learn how to deposit a check via our Mobile Banking app.

Send Secure Messages

Learn how to send and receive secure messages in Online Banking.

Make One-Time Or Recurring Transfers

Learn how to transfer between your own accounts, or to another Think account holder in Online Banking.

Make Bank To Bank Transfers

Use the Bank to Bank Transfers feature to move money between your Think accounts and personal accounts at other financial institutions.

Hide, Remove, Reorder, And Rename Accounts

Learn how to customize Online Banking.

Customize Your "Dashboard"

Customize the information you see when you log in.

Create Customized Account Alerts

Learn how to set up and receive alerts that notify you when transactions post to your accounts.

Joint Account Ownership

Learn how joint account ownership works in Online Banking.

Connect With Quicken

Instructions to connect Quicken to our Online Banking system.

Make Principal Only Payments

Learn how to make make principal only loan payments.

Enroll For e-Statements

Learn how to enroll for e-Statements.

VISA System Features

Learn about features included in our online VISA Credit Card management tool and how to make payments.

Report A Lost Or Stolen Debit Card

Disable your debit card in Online Banking to prevent unauthorized transactions.

Stop Payments

Cancel a check you've written before it is processed.

Provide Travel Notice

Notify us when you travel and ensure access to your Think VISA credit and debit cards remain uninterrupted during your trip.

Log In For The First Time

Learn how to log into the Online Banking system for the first time.

Change Your Login Credentials

Learn how to change user IDs, passwords, security images, and challenge questions.

Password Reset Question

Add a password reset question so you can reset your password on your own at any time.

What If I Forget My Password?

Learn how to reset your password.

Update Your Address

Learn how to update your address.

Special Character User IDs & Passwords

See which special characters can be used in Online Banking User IDs and Passwords.

Common Online Banking Questions

Find answers to frequently asked questions regarding Online Banking.

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Insurance products are offered through Think Insurance (MN license # IA-538), not Think Mutual Bank. Insurance products are not FDIC insured, are not insured by any federal agency, and are not a deposit or guarantee of Think Mutual Bank. This is not a policy. For a complete statement of coverages and exclusions, please see the policy contract.

The financial advisors of Think Financial Planning offer securities and advisory services through Commonwealth Financial Network®, member FINRA/SIPC, a Registered Investment Adviser. Investments are not insured by the FDIC and are not deposits or other obligations of, or guaranteed by, any depository institution. Funds are subject to investment risks, including possible loss of principal investment. Think Mutual Bank is not a registered broker-dealer or Registered Investment Adviser. Think Mutual Bank and Commonwealth are separate and unaffiliated entities. Fixed insurance products and services offered by CES Insurance Agency, Think Insurance, or Think Financial Planning. Think Financial Planning is headquartered at 5200 Members Pkwy NW, Rochester, MN 55901. Check the background of this firm on FINRA's BrokerCheck.

This information is provided for new customers who live or work in Minnesota, and for existing customers residing in the states of AR, AZ, CA, CO, FL, IL, IN, IA, KS, KY, MA, MD, MI, MN, MO, MT, NM, NV, NY, ND, NC, OH, PA, SD, TN, TX, UT, VA, WA, WI, WY. No offers may be made or accepted from any resident outside of these states due to various state regulations and registration requirements regarding investment products and services.