Log In For The First Time

We recommend printing this guide so you can follow along without changing between programs.


Log in with the User ID and Password we provided. If you don't have your credentials, please call 1-800-288-3425. Initial login will take approximately 10 minutes.

1) Enter your User ID

Enter your User ID in the Online Banking login at the top of our website. You can change this later under the Options & Tools tab. When your login is accepted, a random security image will appear.

2) Enter your temporary Password

You will immediately choose a new Password. Here you also have the option to choose a new User ID.


3) Select a new security image

The security image you choose will be visible on every Online Banking page. You can change your image any time under the Options & Tools tab.


4) Choose three challenge questions

Choose three challenge questions to safeguard your account. A confirmation page will verify that your security features have been updated. Once set, you can only change these questions by contacting Think.



5) Enter an email address and choose a security question

If you forget your password in the future, this feature allows you to reset your password and regain access to Online Banking without contacting Think.

1-800-288-3425
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Think Mutual Bank

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Insurance products are offered through Think Insurance (MN license # IA-538), not Think Mutual Bank. Insurance products are not FDIC insured, are not insured by any federal agency, and are not a deposit or guarantee of Think Mutual Bank. This is not a policy. For a complete statement of coverages and exclusions, please see the policy contract.

The Investment Professionals of Think Financial Planning are Registered Representatives and Investment Adviser Representatives with/and offer Securities and Advisory Services through Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser. Fixed insurance products and services offered by CES Insurance Agency. Investments are not FDIC insured, not bank guaranteed, not insured by any federal agency and may lose value. Check the background of this firm on FINRA's BrokerCheck. Think Financial Planning is headquartered at 5200 Members Pkwy NW, Rochester, MN 55901.

This information is provided for new customers who live or work in Minnesota, and for existing customers residing in the states of AR, AZ, CA, CO, FL, GA, IL, IN, IA, KS, KY, MA, MD, MI, MN, MO, MT, NE, NM, NV, NY, ND, NC, OH, PA, SD, TN, TX, UT, VA, WA, WI, WY. No offers may be made or accepted from any resident outside of these states due to various state regulations and registration requirements regarding investment products and services.