Careers Frequently Asked Questions

What are the steps in the hiring process?

The first step is to submit an application online. You will receive an email confirming that we have received your application.

If Think's hiring team would like to learn more about your background and qualifications, a representative from Think will be in contact with you to conduct a phone interview within three weeks from your application date.
After the phone interview process, top candidates for opportunities are asked to interview in person at either Think's Corporate office in Rochester, or at a local branch in the Twin Cities. Prior to extending a job offer, applicants may return for a 2nd in-person interview.

Before extending a final job offer, Think's Employee Services department will conduct a credit check, criminal background check, verify the applicant's education, and conduct a reference check.

How do I learn about future openings?

You can sign up for job alerts to be instantly notified of new opportunities at Think by entering your email address here.

What is the hiring timeframe?

Think is committed to hiring the best candidate for each position, and therefore the timeframe is flexible and will vary from position to position.

What documentation is required to apply?

You are required to submit a resume and encouraged to submit a cover letter. Cover letters can be addressed to "To Whom It May Concern" or "Dear Recruiting Team".

Please keep in mind that the more complete the online application, the better we will be able to assess your background and qualifications, and therefore it is recommended that you complete all fields of the online application.

Can I apply in person?

Applicants are encouraged to submit an online application to ensure that your resume and cover letter are easily and quickly accessed by hiring managers.

If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by contacting us at 1-800-288-3425 and asking to speak with Employee Services.

What should I do if I have specific questions about a job posting?

If you have a specific question regarding a position advertised, please contact Think at 1-800-288-3425 and asked to speak with Employee Services.

How long will my application remain on file?

Although your application will remain in the database for two years, it is important that you keep an eye on Think's job postings and continue to apply for opportunities that interest you. This will signal to us that you are still actively interested in employment opportunities at Think. You can update your application at any time by simply logging in using your email address.

Do you have internships available?

Due to the confidentiality of our customers information, we do not offer internship programs. However, at times we do have seasonal or temporary opportunities lasting from 3-6months. Keep an eye on Think's Careers site for opportunities.

I noticed Think doesn't post pay ranges on job postings. How can I determine the pay range of the position?

At Think Mutual Bank all employees receive a fixed salary. Their compensation is not related to the amount of accounts opened, amount of revenue produced, or volume of business. Being free from financial incentives allows our employees to spend the time they deem necessary to provide quality customer service.

Think is committed to paying competitive wages. Our compensation and benefits plans are based on benchmarking studies to ensure that they are competitive. The employment application requests that you submit your desired compensation. If you are contacted for a phone interview, compensation will be discussed in further detail at that time.

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Insurance products are offered through Think Insurance (MN license # IA-538), not Think Mutual Bank. Insurance products are not FDIC insured, are not insured by any federal agency, and are not a deposit or guarantee of Think Mutual Bank. This is not a policy. For a complete statement of coverages and exclusions, please see the policy contract.

The financial advisors of Think Financial Planning offer securities and advisory services through Commonwealth Financial Network®, member FINRA/SIPC, a Registered Investment Adviser. Investments are not insured by the FDIC and are not deposits or other obligations of, or guaranteed by, any depository institution. Funds are subject to investment risks, including possible loss of principal investment. Think Mutual Bank is not a registered broker-dealer or Registered Investment Adviser. Think Mutual Bank and Commonwealth are separate and unaffiliated entities. Fixed insurance products and services offered by CES Insurance Agency, Think Insurance, or Think Financial Planning. Think Financial Planning is headquartered at 5200 Members Pkwy NW, Rochester, MN 55901. Check the background of this firm on FINRA's BrokerCheck.

This information is provided for new customers who live or work in Minnesota, and for existing customers residing in the states of AR, AZ, CA, CO, FL, IL, IN, IA, KS, KY, MA, MD, MI, MN, MO, MT, NM, NV, NY, ND, NC, OH, PA, SD, TN, TX, UT, VA, WA, WI, WY. No offers may be made or accepted from any resident outside of these states due to various state regulations and registration requirements regarding investment products and services.